Terms Of Use
Effective Date: April 01, 2026
1. INTRODUCTION AND PLATFORM PURPOSE
Welcome to www.lizory.com (the “Platform”), which is owned and operated by Lizory Limited (“Company”, “we”, “us”, or “our”).
The Platform is an online digital environment created to support individuals interested in personal development, wellbeing education, and lifestyle improvement. Through the Platform, users may access various educational materials, community features, and digital tools designed to help individuals explore and develop healthy habits and mindful practices.
Our Services may include, but are not limited to:
- Access to a growing collection of pre-recorded courses and educational sessions covering topics such as yoga, meditation, nutrition, mental wellbeing, movement practices, and related areas of personal development.
- Virtual classes, workshops, or video hosted by qualified instructors or specialists.
- Community interaction tools, including discussion boards and member forums where users may share experiences and insights.
- Downloadable learning materials, such as written guides, audio/video recordings, and supporting educational content.
The Services are provided solely for educational and informational purposes.
The Platform does not provide medical care, mental health treatment, or clinical services. Any information, exercises, or recommendations made available through the Platform should not be interpreted as professional medical advice or a substitute for consultation with qualified healthcare professionals.
Users should seek guidance from a licensed healthcare professional before making any significant changes to their lifestyle, diet, exercise routine, or mental health practices, particularly if they have existing health conditions.
2. DEFINITIONS
For the purposes of these Terms of Use, the following definitions apply:
“Platform” refers to the website located at www.lizory.com.
“Services” refers collectively to all digital offerings made available through the Platform.
“Content” means all text, videos, graphics, audio files, course materials, platform design elements, and other intellectual property available on the Platform.
“User”, “Member”, or “You” refers to any individual or entity that visits, accesses, registers for, or uses the Platform or its Services.
3. USER ACCOUNTS AND SECURITY
3.1 Eligibility Requirements
To register and use certain features of the Platform:
- Users must be at least 18 years of age.
- Registration information must be truthful, complete, and updated when necessary.
- Users may not create multiple accounts without our permission.
- Corporate or organizational accounts may require additional verification steps.
3.2 Account Verification
To maintain the integrity and security of the Platform, we may require:
- confirmation of email addresses through verification links;
- additional information for specific activities such as financial transactions.
3.3 Account Security Responsibilities
Users are responsible for protecting their account credentials and ensuring the confidentiality of their login information.
Users agree to:
- create strong and secure passwords;
- notify us promptly at help@lizory.com if unauthorized access or suspicious activity occurs;
- refrain from sharing account credentials with third parties;
- log out of their accounts when using shared or public devices.
3.4 Maintaining Account Information
Users are responsible for keeping their profile information current and for managing their personal preferences, privacy settings, and notification options.
4. PRICING AND PAYMENTS
4.1 Pricing
The Platform offers pricing models designed to provide access to different features or content libraries.
4.2 Payment Processing
Payments for paid Services must be completed through the payment methods available on the Platform. These may include:
- major credit or debit cards
- approved electronic payment systems.
All prices displayed on the Platform are listed in Euro (EUR) or another currency indicated during checkout.
4.3 Changes to Fees
We reserve the right to update or modify pricing structures at any time. Users will be informed of material pricing changes through the Platform.
4.4 Additional Charges
Users may be responsible for additional fees imposed by their financial institutions, such as:
- bank processing charges
- payment processor fees
- currency conversion costs for international payments
5. REFUND POLICY
5.1 Digital Services
Because the Platform provides digital content, purchases are generally non-refundable, except where applicable consumer protection laws require otherwise.
5.2 Submitting a Refund Request
Users who believe they may qualify for a refund should submit a request by email to:
Requests must be submitted within 14 calendar days of the purchase date and should include:
- the order number;
- a description of the issue.
We will:
- confirm receipt of the request within three business days;
- review the request within ten business days;
- inform the user of the outcome within two business days following the review.
Approved refunds will typically be processed within ten business days after confirmation.
Unless required by law, the Company reserves the final discretion regarding refund approvals.
6. USER CONDUCT AND RESPONSIBILITIES
6.1 Acceptable Use
By using the Platform, users agree to:
- use the Services for personal and non-commercial purposes;
- behave respectfully toward other users;
- provide accurate information when interacting with the Platform;
- respect intellectual property rights associated with Platform Content.
6.2 Platform Responsibilities
We aim to maintain a reliable and secure service by:
- ensuring reasonable platform uptime and performance;
- protecting user data in accordance with applicable privacy regulations;
- responding to support requests within 48 hours during normal business hours;
- improving and expanding the Platform over time.
6.3 Prohibited Activities
Users must not:
- copy, reproduce, or distribute copyrighted material without authorization;
- use automated systems such as bots or scraping tools to extract data or content;
- impersonate another individual or misrepresent their identity;
- interfere with the functioning of the Platform or the experience of other users.
7. LIMITATION OF LIABILITY
7.1 Service Availability
While we strive to maintain continuous access to the Platform, occasional interruptions may occur due to maintenance, technical issues, or external factors.
7.2 Limitation of Damages
To the fullest extent permitted by law, the Company will not be responsible for indirect, incidental, special, or consequential damages arising from the use of the Platform.
Our liability, where applicable, is limited to direct damages only.
7.3 Health Disclaimer
Users acknowledge that all wellness-related information provided on the Platform is for informational purposes only. Any decisions or actions taken based on such information are made at the user’s own risk.
8. INTELLECTUAL PROPERTY
8.1 Ownership
All Content available on the Platform is owned by the Company or licensed to us and is protected by applicable intellectual property laws.
8.2 Limited License
Users receive a limited, non-exclusive, and non-transferable license to access and view the Content solely for personal use.
8.3 Restrictions
Users may not:
- share login credentials with unauthorized individuals;
- copy, redistribute, modify, or publicly display Platform Content;
- use the Company’s trademarks, logos, or brand elements without prior written consent.
9. PRIVACY AND DATA PROTECTION
Personal data collected through the Platform is handled in accordance with our Privacy Policy, which explains:
- what information we collect
- how the data is used
- users’ rights under applicable data protection laws, including GDPR.
By accessing or using the Platform, users consent to such data processing.
10. THIRD-PARTY SERVICES
10.1 External Providers
The Platform may rely on third-party providers to support certain functionalities, including:
- payment processing services
- analytics tools such as Google Analytics
- social media integrations.
10.2 Third-Party Terms
These providers operate under their own terms and policies. The Company is not responsible for service disruptions or changes made by third-party providers.
10.3 Data Sharing
Limited information may be shared with external service providers when necessary to operate the Platform and deliver the Services.
11. COMPLAINTS AND DISPUTE HANDLING
11.1 Informal Resolution
We encourage users to contact our support team to attempt to resolve any issues before initiating formal proceedings.
11.2 Formal Complaints
If a dispute cannot be resolved informally, users may submit a written complaint describing the issue to:
Where appropriate, mediation may be considered prior to initiating legal action
12. ACCOUNT TERMINATION
12.1 User-Initiated Termination
Users may deactivate or delete their accounts through their account settings or by contacting us.
Requests related to personal data deletion will be handled according to our privacy policy.
12.2 Company Termination Rights
We reserve the right to suspend or terminate user accounts if:
- these Terms are violated;
- illegal or abusive activity occurs;
- the Platform undergoes operational or structural changes
13. GOVERNING LAW
13.1 Applicable Law
These Terms are governed by the laws of England and Wales, excluding conflict-of-law provisions.
13.2 Jurisdiction
Any disputes arising from these Terms or the use of the Platform shall fall under the exclusive jurisdiction of the courts located in London, UK.
Electronic communications, including email notices or platform notifications, may constitute legally valid communication.
CONTACT INFORMATION
For legal questions, support inquiries, or notices related to these Terms, please contact:
Lizory Limited
Company No.: 17101584
Address: 71-75 Shelton str., Covent Garden, London, United Kingdom, WC2H 9JQ
Email: help@lizory.com
We typically respond to formal requests within 3–5 business days.