Privacy Policy
Effective Date: April 01, 2026
At Lizory Limited (“Company”, “we”, “our”, or “us”), protecting your personal information is extremely important to us. We aim to create a safe and supportive environment for individuals engaging with our wellbeing education services.
This Privacy Policy explains how we collect, use, store, and protect your information when you visit www.lizory.com (the “Website”) and use our online wellbeing courses and related services (the “Services”).
By accessing or using the Website and Services, you acknowledge that your information will be handled as described in this Privacy Policy. If you do not agree with these practices, please refrain from using our Website or Services.
1. Information We Collect
We collect information directly from you and information generated automatically through your use of our Services.
A. Information You Provide
Account Registration Information
When you register an account, we collect information such as your name, email address, and password.
Profile Details
You may optionally provide additional information including a profile image, personal biography, interests, goals, or wellbeing preferences.
Payment Information
If you purchase courses or other paid services, payment information such as credit or debit card details and billing information may be collected by our third-party payment processors. We do not store full payment card information on our servers.
Customer Support and Communication
We collect information when you contact us for assistance, submit feedback, respond to surveys, or participate in community discussions.
Learning Activity and Progress
We record information related to your participation in courses, including lesson completion, quiz results, notes, and responses to interactive content.
B. Information Collected Automatically
Usage Information
We automatically collect certain technical information when you use our Website, including IP address, browser type, device details, pages viewed, time spent on pages, and referring websites.
Cookies and Similar Technologies
Our Website uses cookies and similar technologies to improve functionality and user experience. Additional information is available in our Cookies Policy.
2. How We Use Your Information
We use the collected information for the following purposes:
Providing the Services
To create and manage your account, process transactions, grant access to purchased content, and monitor course participation.
Personalizing the Platform
To recommend courses, adjust content, and personalize your learning journey based on your preferences and progress.
Communication
We may contact you to:
- send service-related notifications such as confirmations, receipts, or policy updates
- respond to questions, support requests, or feedback
- send promotional emails about courses, offers, or wellbeing resources (where permitted by law). You may unsubscribe at any time.
Improving the Platform
To analyze user behavior, troubleshoot issues, enhance existing features, and develop new educational content.
Security and Fraud Prevention
To detect suspicious activity, prevent fraud, and maintain the safety of our systems.
Legal Compliance
To comply with applicable legal obligations and regulatory requirements
3. Legal Basis for Processing
If you are located in the European Economic Area (EEA), we process personal data based on one or more of the following legal grounds:
Contractual Necessity
Processing required to provide the Services you requested.
Consent
Processing based on your explicit consent, such as receiving marketing communications. Consent can be withdrawn at any time.
Legitimate Interests
Processing necessary for business operations, service improvement, or security purposes, provided such interests do not override your data protection rights.
Legal Obligations
Processing necessary to comply with applicable laws.
For users located outside the EEA, other applicable laws and regulations governing data protection and privacy will apply in accordance with local legal requirements.
4. Sharing of Information
We do not sell or trade your personal information. However, we may share information under limited circumstances:
Service Providers
We may share information with trusted third-party vendors who assist with payment processing, analytics, hosting, email communication, or customer support. These providers are required to protect your information.
Legal Requirements
Information may be disclosed if required by law or in response to lawful requests from public authorities.
Business Transactions
In the event of a merger, acquisition, financing, or sale of company assets, your information may be transferred as part of the transaction.
With Your Consent
We may share information for other purposes if you explicitly agree.
5. Data Retention
We keep personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including providing Services and meeting legal obligations such as tax or accounting requirements.
If you wish to request deletion of your account and personal data, please contact us.
6. Your Data Protection Rights
Depending on applicable laws, you may have the following rights:
- Right of Access – request a copy of your personal data
- Right to Rectification – request corrections to inaccurate information
- Right to Erasure – request deletion of personal data under certain circumstances
- Right to Restrict Processing – request limited use of your data
- Right to Data Portability – request transfer of your data to another organization or to you
- Right to Object – object to certain types of data processing
- Right to Withdraw Consent – withdraw consent at any time where processing relies on consent
- Right to Opt Out of Marketing – unsubscribe from marketing communications at any time
Requests to exercise these rights may be submitted using the contact details below.
7. Data Security
We implement appropriate technical and organizational safeguards to protect your personal data. These include encryption technologies, secure socket layer (SSL) connections, and restricted system access.
Despite these measures, no internet transmission or storage system can be guaranteed to be completely secure.
8. International Data Transfers
Your information may be processed or stored in countries outside your place of residence, including countries that may have different data protection laws than your jurisdiction. When we transfer your data internationally, we take appropriate measures to ensure that your information receives an adequate level of protection.
For users located in the European Economic Area (EEA), when your data is transferred to countries outside the EEA that are not recognized by the European Commission as providing an adequate level of data protection, we implement appropriate safeguards, such as Standard Contractual Clauses approved by the European Commission or other legally recognized transfer mechanisms, to ensure your data is protected in accordance with applicable data protection laws.
For users in other jurisdictions, we comply with local legal requirements regarding cross-border data transfers and implement contractual or other legally recognized safeguards to protect your information.
9. Children’s Privacy
Our Services are not directed toward individuals under 18 years of age (or the applicable age defined by local law). We do not knowingly collect personal data from children.
If a parent or guardian believes that a child has provided personal information, please contact us so that we can remove the data.
10. Updates to This Privacy Policy
We may revise this Privacy Policy periodically to reflect operational, legal, or regulatory changes. Updates will be posted on this page and the “Effective Date” or “Last updated” will be revised accordingly.
We encourage you to review this policy regularly.
11. Contact Information
If you have questions regarding this Privacy Policy or how we handle your data, please contact us:
Lizory Limited (Company No. 17101584)
Address: 71-75 Shelton str., Covent Garden, London, United Kingdom, WC2H 9JQ
Email: help@lizory.com